Henyai20 Privacy Policy — Malaysian User Data Protection
This Privacy Policy describes how henyai20 collects, uses, stores and protects the personal data of users on our platform in Malaysia. We are committed to transparency and the security of your information.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
During registration, henyai20 collects the full name, email address, phone number, date of birth and state of residence of Malaysian users. This information is required to verify identity, enable secure login and meet the platform's compliance requirements.
To process deposits and withdrawals in Malaysian Ringgit (MYR), we retain transaction records including the payment method used, amount, date and status. Bank account numbers or e-wallet details are stored in a protected format and are never shared in plain text.
The henyai20 platform automatically records technical information including device type, operating system, browser version, IP address, time zone and screen resolution. This data is used solely to optimise the user experience and detect unusual activity that may indicate unauthorised access.
We record in-platform activity such as games played, bets placed, session duration, pages visited and interactions with platform features. This data is analysed in aggregate to improve our services and is never used to make decisions that negatively affect individual users.
How We Use Your Information
Henyai20 uses collected data for specific, limited purposes only. We do not sell user personal data to any third party for advertising or third-party marketing purposes.
Account information is used to verify identity, process login requests, manage account balances and respond to customer support enquiries. MYR payment information is processed solely for deposits and withdrawals, and to detect and prevent financial fraud.
Device and browser technical data is used to detect suspicious access attempts, ensure the platform performs correctly across Malaysian smartphones, and improve load times and interface stability.
We may use your email address to send important account-related notifications, security updates or changes to our terms and policies. Promotional communications are only sent where you have given explicit consent.
Cookies & Tracking Policy
Cookies are small text files stored on your device when you visit the henyai20 platform. We use cookies to enable core platform functions such as login session authentication, remembering your language preference and ensuring a consistent browsing experience.
We use three categories of cookies. First, session cookies required for login functionality and security — these are automatically deleted when you close your browser. Second, preference cookies that store your display and language settings. Third, analytics cookies that collect usage data in anonymised form to help us understand how users interact with the platform.
You can manage your cookie settings through your browser preferences. However, disabling necessary cookies may affect your ability to log in or use certain features on the henyai20 platform.
- Session Cookies — Login & account security
- Preference Cookies — Language & display settings
- Analytics Cookies — Anonymised usage data
- Security Cookies — Suspicious activity detection
Data Storage, Security & Third-Party Sharing
Data Storage & Security
All henyai20 user data is stored on servers protected with SSL encryption and additional security layers. We enforce strict access controls — only authorised personnel can access user data, and every access is logged for audit purposes.
MYR payment data is never stored in plain text. Sensitive details are encrypted using industry-standard methods before being saved. We conduct regular security reviews to identify and address any system vulnerabilities.
Third-Party Sharing
Henyai20 does not sell, rent or disclose users' personal data to third parties without your consent, except in the following circumstances: when required by Malaysian law or court order; to payment processors needed to complete your MYR transactions, who are bound by strict data protection agreements; or to law enforcement authorities if required to investigate fraud or unlawful activity.
Any third-party service providers we engage are required to meet the same or higher data protection standards that we ourselves uphold.
User Rights and How to Contact Us
You have the right to request a copy of the personal data we hold about you at any time. Contact our customer support team and we will provide the information within a reasonable timeframe.
If any information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting the henyai20 support team directly.
You can request the deletion of your account and personal data. Please note that financial transaction records may need to be retained as required by Malaysian law for a certain period.
Henyai20 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable legal requirements in Malaysia. Any material changes will be communicated via a notice on the platform or through your registered email.
Continued use of the platform following notification of changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
For any questions regarding your data privacy, please contact us at [email protected] or check the FAQ section for more information.
Still Have Questions About Your Privacy?
The henyai20 support team is ready to help. Check our FAQ or register an account to start experiencing a platform that puts your data security first.
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